Privacy Policy

Heart Market Co., Ltd. recognizes the importance of protecting personal information and complies with the "Act on the Protection of Personal Information" and this privacy policy to safeguard our customers' privacy.
Personal information collected from customers is used for processing orders and shipments, sending direct mail and newsletters, and responding to customer inquiries.

 

Definition of Personal Information
Personal information refers to information related to an individual customer (hereinafter "personal information") that can identify the individual, such as the customer's name, address, and phone number. It also includes information that can identify an individual when combined with other data.

 

Provision of Personal Information to Third Parties
We do not disclose personal information to third parties without the customer's consent.
However, this does not apply in the following cases:
・When disclosing personal information to payment companies for identity verification, billing confirmation, and credit checks.

 

We provide non-identifiable information to Criteo. This information is provided to Criteo via the Criteo tag.
The non-identifiable information provided includes hashed (anonymized) email addresses, device information, usage environment, and behavior on the website (purchase history, browsing history, etc.).
Criteo offers services that deliver personalized advertising emails and other ads to users who have viewed services provided by advertisers (websites, apps, newsletters).
Criteo uses cookies or other tracking technologies to provide personalized ads based on browsing history.
For more details about Criteo and how to opt out, please check here: (https://www.criteo.com/jp/privacy/)

 

Requests for disclosure, correction, suspension of use, or provision of personal information should be directed to the contact below.

 

Operating Company: Heart Market Co., Ltd.
Store Name: Heart Market Online Store
Personal Information Protection Manager: Kotaro Yoshimi
Contact: ec-info@heartmarket.co.jp