Thank you very much for always using Heart Market.
We sincerely apologize, but the customer service phone inquiry support hours
will be changed as follows.
[Phone Inquiry Support Hours]
10:00 AM to 4:00 PM
Regarding inquiries by email,It may take some time,
and will respond sequentially.
We apologize for the inconvenience caused to our customers,
We kindly ask for your understanding.
Nationwide flat rate: 600 yen
Free shipping for purchases of 4,290 yen or more (tax included) per delivery.
* For Okinawa, remote islands, and some areas, an additional relay fee of 750 yen will be added separately from the 600 yen shipping fee.
* Please check the cart screen for the actual shipping cost.
* Product prices and shipping fees include tax.
* Excludes some remote islands and certain areas.
Earliest next-day shipping
(For convenience store payments, shipping will be made within 5 business days after payment confirmation).
During events with high order volume, busy periods for delivery companies, Golden Week, Obon, year-end and New Year holidays, or bad weather, delivery may be delayed.
Date and time changes cannot be made after order completion.
For Okinawa and remote islands, we may not be able to meet your request. Please understand in advance.
Credit Cards
VISA, Mastercard, American Express, and JCB are accepted.
Convenience Store Payment (Prepayment)
You can pay at FamilyMart, Lawson, Mini Stop, and Daily Yamazaki convenience stores.
(Flat handling fee of 220 yen)
Post-payment (Paidy)
"Post-payment (Paidy)" is available.